All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at contact@huronlogfurniture.com to obtain a Return Merchandise and include your proof of purchase, then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return fourteen (14) days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Huron Log Furniture apologizes that our hand-crafted item did not meet your satisfaction. Each item is custom built and will vary in appearance, size, and weight. Our furniture is derived from natural organic cedar and each custom built design has been kissed by mother nature and remains organic in form and shape. Please consider carefully the detail added to each hand-crafted piece as Huron Log Furniture is rustic in design by nature.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: